The vision of the EU-funded GLASS project is to place EU citizens in control of their personal information and streamline access to eGovernment services across Member States and beyond. The project is citizen-centric by design, uses state-of-the-art technology and envisages to produce a model of interaction among public administration, citizens and businesses with a strong social, societal, economic, technological and scientific impact aligned with the EU eGovernment Action Plan 2016-2020 and the EU Digital Single Market Strategy. With GLASS, public administrations will enhance their open government capabilities and significantly improve the sense of trust and confidence of citizens and businesses that will have the freedom to make personal or businesses choices without the administrative burden of the past.